Terms of Use

Last updated: 15 September 2026

1. Who we are

Madrid Jets (operated by Private Jet Charter S.L.) is an air charter broker acting solely as an intermediary between third-party aircraft operators and the client. Madrid Jets arranges air transportation by chartering aircraft from the operator, acting as an agent for and on behalf of the client. Madrid Jets does not operate aircraft itself, is not a direct or indirect air carrier, and does not provide air transportation services.

This website is operated by Private Jet Charter SL, trading as “Madrid Jets” (“we”, “us”, “our”), a company incorporated in Spain , tax identification number B22459614.

Private Jet Charter SL is the data controller for the personal data described in this policy. We have not appointed a Data Protection Officer, as we are not required to do so. If you have any question about this policy, or about how we handle your personal data, write to madridjets@madridjets.com

2. Our role as a broker

Private Jet Charter SL is a charter flight broker that provides access to a global fleet of aircraft operated by third parties. We act solely as an intermediary between you and the air carrier. We do not operate aircraft, we hold no Air Operator Certificate, and we are not a contracting carrier or an indirect carrier.

All flights are performed by licensed air carriers holding the certifications required in their jurisdiction, including EASA and FAA Part 135 operators. The operating carrier is responsible for the operation of the flight, for the airworthiness of the aircraft and for the conduct of its crew.

3. Quotes and bookings

Quotes issued through this website or by any other channel are indicative until confirmed in writing, and are subject to aircraft availability, slot availability, permits and operator acceptance at the time of booking. A booking is only formed once a charter agreement has been signed and the agreed payment has been received.

Prices quoted are for the specific routing, dates and passenger numbers requested. Changes to the itinerary, delays, extended crew duty, de-icing, additional handling or airport fees and other costs outside our control may alter the final amount payable.

4. Use of this website

You may use this website for lawful purposes only. You agree not to attempt to gain unauthorised access to the website or any system connected to it, to introduce malicious code, or to use automated means to extract content in a way that disrupts normal operation.

The content of this website, including text, images, logos and design, is owned by or licensed to Private Jet Charter SL and may not be reproduced without prior written permission.

5. Accuracy of information

Aircraft specifications, ranges, passenger capacities, routes and any price indications shown on this website are provided for general guidance. Actual figures depend on the specific aircraft, its configuration, payload, weather and routing. We make reasonable efforts to keep the information current but do not warrant that it is complete or error free.

6. Liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law. Subject to that, we are not liable for the acts or omissions of the operating air carrier, nor for indirect or consequential loss arising from the use of this website.

7. Privacy and cookies

Personal data submitted through this website is handled as described in our Privacy Policy. Information about the cookies we use is available in our Cookie Policy.

8. Changes to these terms

We may update these terms from time to time. The version published on this page at the moment you use the website is the version that applies.

9. Governing law

These terms are governed by Spanish law. Any dispute arising from them is subject to the jurisdiction of the courts of Bizkaia, Spain, save where mandatory consumer protection rules provide otherwise.

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